Privacy Policy

1. Information We Collect

2. How We Use Your Information

• To create and maintain your account and personalized dashboard.
• To help you find, verify, and navigate to your exam center.
• To match you with other students for group travel, based on your stated preference and exam center/date, and to show you students from your area heading to the same center.
• To operate the opt-in parent-safety layer, including live location sharing during an active exam-day window and SOS alerts.
• To send you exam-related notifications, reminders, and newsletters.
• To respond to support requests and improve the Platform's features and reliability.
• To meet legal, regulatory, and security obligations.

3. Location & Safety Data

Because location sharing and SOS features involve sensitive, real-time data, they are governed by the following specific rules:

• Location sharing is strictly opt-in. It is off by default and must be actively turned on by the student for a specific exam-day journey.
• When active, your live location is visible only to the specific guardian(s) you have added and confirmed — never to other students, the public, or any party outside your explicit consent.
• Location sharing automatically expires a fixed period (typically 2–3 hours) after the exam start time, or sooner if manually turned off by the student. This expiry is enforced on our servers, not just in the app interface.
• When SOS is triggered, your live location and an alert are sent immediately to your confirmed guardian(s) and, where applicable, displayed with relevant local emergency helpline information (such as the nearest police station) for the exam-center area.
• We retain historical location data only for the minimum period necessary for safety, support, and legal purposes, after which it is deleted or anonymized.

4. Minors' Data and Guardian Consent

• Many of our users are students under 18 years of age. Where a student is a minor, we require that any guardian added to the account confirm their relationship via a verification step (a confirmation link sent to the guardian's email) before any location-sharing feature can be activated.
• We do not knowingly collect more personal data from minors than is necessary to operate the Platform's core features.
• Guardians may withdraw consent at any time, which will disable location-sharing and SOS-alert features tied to their account association.
• If you believe a minor has provided us with data without appropriate consent, please contact us using the details in Section 10, and we will take prompt steps to address it.

5. How We Share Information

We share personal data only in the following limited circumstances:

• With your confirmed guardian(s), strictly as described in Section 3, and only when you have opted in.
• With trusted service providers who help us operate the Platform (e.g., cloud hosting, mapping services, SMS/email providers for OTP and notifications), under contractual confidentiality obligations.
• With coaching institutes or colleges, only where you have separately and explicitly consented to such sharing (e.g., as part of an institutional partnership program).
• Where required by law, regulation, court order, or to protect the safety of a user or the public.
• In connection with a merger, acquisition, or sale of assets, subject to continued protection of your data under an equivalent policy.

6. Data Retention

We retain personal data only for as long as necessary to provide the Platform's features, comply with legal obligations, resolve disputes, and enforce our agreements. Location and SOS-related data are subject to the shorter, safety-specific retention rules described in Section 3. You may request deletion of your account and associated data at any time, as described in Section 8.

7. Data Security

We use industry-standard security measures to protect your data, including encrypted storage of credentials, access controls, and secure authentication (OTP-based login, hashed credentials). However, no method of transmission or storage is 100% secure, and we encourage users to protect their own account access (e.g., not sharing OTPs).

8. Your Rights and Choices

Subject to applicable law, you have the right to:

• Access: Access the personal data we hold about you.
• Correction: Correct inaccurate or outdated information.
• Consent Withdrawal: Withdraw consent for location sharing or guardian association at any time.
• Erasure: Request deletion of your account and associated personal data.
• Grievance Redressal: Lodge a grievance with our Grievance Officer (Section 10) if you believe your data has been misused.

9. Cookies and Website Analytics

Our website may use cookies or similar technologies to remember preferences and understand aggregate usage patterns. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, features, or legal requirements. We will update the “Last Updated” date above and, for material changes, provide a more prominent notice (such as an in-app or email notification) before the changes take effect.